NAVITUS PHARMACY BENEFIT

Navitus Customer Care 
(866) 333-2757
Available 24 hours a day, 7 days a week

5 Innovation Court, Suite B
Appleton, Wisconsin 54914

Create an account online at www.navitus.com


 Navitus Customer Care is happy to assist you with your questions, including:  
  • Is my drug covered?
  • What is my copay?
  • What are my mail order benefits?
  • Is my pharmacy part of the Navitus network?
  • How do I know if my drug requires prior authorization?
  • Are there lower cost drug options available? 
  • Call 1-866-333-2757
To Get Reimbursed for a Prescription: 
Submit a Prescription Drug Claim Form to Navitus.

Costco Rx Mail Service
If you would like to register for mail service, you can: 
  • Review the Costco Mail Order Brochure
  • Submit the Costco Mail Order Registration Form
  • Contact Costco Mail Order at 1-800-607-6861 with any questions (available M-F from 5:00 am - 7:00 pm and Saturday from 9:30 am - 2:00 pm
  • Have your physician fax a prescription to Costco at 800-633-0334.
At the pharmacy and don't have your insurance card handy?  This information may be helpful:
  • Member ID number (call Navitus Customer Care to get yours)
  • PCN: NVT
  • BIN: 610602
Call Anthem's Member Services at 800-825-5541 to get a new card mailed to you or for help printing out a Temporary ID Card

To learn more about your pharmacy benefit or review FAQs:
Review your Navitus Pharmacy Booklet.

Specialty Pharmacy Service
For more information on specialty drugs, contact Navitus SpecialtyRx. They can be reached at 877-651-4943. Common examples of specialty medications include Humira, Enbrel, Copaxone, Avonex and Gleevec.

Question not answered here?  
Contact Navitus Customer Care at 1-866-333-2757.  Available 24 hours a day, 7 days a week